F.A.Q.

Can Atlas open existing GPX files?

Of course! Atlas is built around the GPX standard. Any valid GPX file can be opened by Atlas, no matter if it was created by another app, a GPS device or downloaded from the internet.

What other file formats are supported?

Currently Atlas only supports GPX files.

Does Atlas work off-line?

Atlas can be launched and open documents when off line. However, the map view might be empty since it requires an internet connection to load streets, street names or aerial imagery.

How do I update Atlas?

Atlas gets updates from time to time. If you have automatic updates enabled in the App Store’s settings, you don't have to do anything. Otherwise, check the updates tab. To find out what's new, you can always check out the release notes.

What are the system requirements for Atlas?

Atlas for macOS works on macOS 10.12.2 or higher and Atlas for iOS requires iOS 9 or higher.

Where can I get Atlas?

Atlas for macOS is available for purchase in the Mac App Store. You can buy Atlas for your iPhone or iPad in the App Store.

Can I undo my purchase of Atlas?

Atlas is distributed through Apple’s App Stores, you can report a problem and request a refund there. Please contact us first as we would like to resolve your problem.

I think I found a bug, where can I report it?

The easiest way is to report a bug via email. Make sure to mention the platform and version of Atlas you're using.

My question isn't listed here. What can I do?

Feel free to send an email or dm us on Twitter.